Metal FAQs & Buying Advice – Forward Metals

What types of metals does Forward Metals supply?

We supply a wide range of high-quality metals, such as stainless steel, aluminium and brass. Each type of metal comes in a variety of forms, including sheets, plates, angles and bars. At Forward Metals, our products cater to a vast array of industries in the construction, engineering and manufacturing fields.

How can I order metal products from Forward Metals?

You can place an order through our website by choosing your preferred specifications when viewing our products. Alternatively, you can contact our sales team for custom quotes or specific requirements.

Do you offer custom metal fabrication services?

At Forward Metals, we offer custom metal cutting, bending and fabrication services. Whether you need precise cuts or specific sizes, we can tailor the materials to your needs.

What are your delivery options?

We offer nationwide delivery across the UK, with options for standard or expedited shipping – delivery times will vary depending on the size of your order and your location. Upon ordering, we’ll provide an estimated delivery date.

Can I request a sample before placing a large order?

Yes, we can provide samples of our metal products to help you assess the quality before committing to a larger purchase. Contact us to request a sample, and our team will guide you through the process.

How do I know which metal is right for my project?

If you’re not sure which type of metal is best for your needs, feel free to reach out to our knowledgeable team. We can provide guidance based on your project needs, as well as information on factors such as durability, weight and corrosion resistance.

What is your return policy for metal products?

We accept returns on products that are defective or damaged upon arrival. For any other issues, please contact us within 14 days of receipt, and we will work with you to resolve the matter.

Are your metals sourced from environmentally responsible suppliers?

We are committed to sourcing our metals from reputable suppliers who adhere to sustainable practices. Our goal is to provide high-quality products while ensuring minimal environmental impact.

Do you offer trade accounts?

Yes, we offer trade accounts for businesses and contractors. Setting up a trade account with us can help streamline your ordering process and may entitle you to exclusive discounts. Please contact us to learn more.

What does SWG mean?

It stands for ‘Standard Wire Gauge’ and is a unit of measurement often used for the thickness of tube walls. You can find more about this on our Sizing page.

What are your tolerances?

Our standard tolerance on our custom cuts is +/-2mm. However, we usually cut with greater accuracy by default. If you need even greater accuracy, please contact us.

Can you bend my sheet? Drill my rod? Punch my tube?

We can offer an in house folding service. Any drilling or machining applications can be done as we use local engineers.
Please send all enquiries via email and we will source a price for you.

I need to fit a tube inside another tube...

We are happy to advise on all your telescoping needs. Please see our sizing page.

May I pop in?

We’d be happy to see you. See our contact page for address details. We always advise a quick phone call before collecting an order in case of any stock issues.

I'd like to buy lots and lots of metal. Do you offer a discount?

Discounts will be offered where available, please contact us with your requirements and we will see what we can offer

Can you cut the aluminium sheet with scissors?

You can cut the thinner gauge sheet, up to 0.7mm with tin snips or a good, strong pair of scissors.

Is it just non ferrous metals you can offer?

No, we can offer many other materials such as engineering plastics.
Please get in touch with your requirements and we will try our best to source for you